Privacy Policy

Welcome to MyLogical Software Solutions. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and process your information when you visit our website, enquire about our custom software systems (such as ERP, CRM, HRM, and Billing Solutions), or utilize our development services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms of this policy, please do not use our platform or submit any information through our contact or enquiry forms.

We collect several types of information for various purposes to provide and improve our service to you:

Personal Data: While using our website or filling out forms, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

• Full Name and Job Title
• Contact Information including Mobile Number and Email Address
• Company Details and Postal Address
• Technical details related to your development enquiries or career applications (e.g. CVs, resumes, key skills)

Usage Data: We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

MyLogical Software Solutions uses the collected data for various operational and strategic purposes:

• To provide, operate, and maintain our high-fidelity IT services and products.
• To notify you about updates to your project, or customized system releases.
• To process and evaluate job applications submitted via our Careers module.
• To deliver premium customer support and process your system enquiries.
• To gather valuable analysis or information so that we can optimize and improve our web platform.
• To monitor website usage trends and prevent potential security threats or technical errors.

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website or interactive portals.

Examples of Cookies We Use:

• Session Cookies: We use Session Cookies to operate our web forms and interactive modals.
• Preference Cookies: We use Preference Cookies to remember your choices and settings.
• Security Cookies: We use Security Cookies to authenticate sessions and prevent CSRF verification failures.

Your information, including Personal Data, may be processed and stored at our development facilities in Salem, Tamil Nadu, or on secured cloud servers. We do not disclose your personal information except in the following limited circumstances:

• With Service Providers: We may employ third-party companies and individuals to facilitate our website, perform website-related services (e.g. analytics), or assist us in analyzing how our platform is used.
• Business Transactions: If MyLogical Software Solutions is involved in a merger, acquisition, or asset sale, your personal data may be transferred, subject to the same privacy guarantees.
• Legal Obligations: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The security of your data is extremely important to us. We employ state-of-the-art administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Our secure portals use advanced SSL/TLS encryption for transmission of contact details, customer enquiries, and uploaded resumes. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute safety.

Depending on your location, you may have specific statutory rights regarding your personal information, which include:

• Right of Access: The right to request copies of your personal data stored with us.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (De-registration): The right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: The right to request that we restrict or object to the processing of your personal data.

If you wish to exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to us. Our dedicated customer success team is here to assist you:

• Email: info@mylogicalsoftwaresolutions.com
• Phone: +91 88388 11744 / +91 97894 79871
• Office Address: MyLogical Software Solutions, Salem, Tamil Nadu, India.